A ringing phone can cause an office to be thrown into chaos where productivity deteriorates and efficiency plummets. Here’s how you can take back control of your office. For many businesses, a ringing phone is a problem. Without a person dedicated to handling...
Starting a business is the thrill of a lifetime. Building that new company into a successful one is where the real work is. At Acena, we help plenty of startup businesses get up and running. We become their first line of contact with our virtual receptionists...
What are Virtual Receptionist Services and How Do They Function? When you hear the phrase “virtual receptionist,” do you imagine some sort of detached robotic voice suspended somewhere “in the cloud” and giving your callers menu options in a...
More and more people are creating secondary income streams by starting a side hustle. Here are several reasons you should consider beginning your own. Side hustles are becoming increasingly more common for the average American than ever before. In fact, the NY Post...
Choosing to use a virtual receptionist to handle the call answering/routing for your business can be a huge cost-saving move that also improves the customer experience. Over the last few years, the term “Virtual Receptionist” has quickly caught fire in the global...
Make Your Business More Efficient With Call Screening – Filtering Calls Without Abandoning Customers Ever call is important, and every customer or prospect is valued, but in truth your time is limited and sometimes you need to step away from the phone while not...