Traditional 9-5 hours are no longer adequate for businesses hoping to compete at a higher level. Successful companies understand that customer support does not stop at the end of normal work hours. Customers expect continuous support from businesses and anticipate...
Even the most successful entrepreneurs can fall into a funk. It’s how you respond and climb out of those pits that ultimately matters. Here are four signs you may have lost your entrepreneurial groove and what you can do to get it back. Entrepreneurs are the...
Having an 800 number for your business helps establish credibility, trust, and can even help you pull in additional revenue. When people are searching online for a product/service or see your phone number advertised somewhere, the number they see makes an instant...
A ringing phone can cause an office to be thrown into chaos where productivity deteriorates and efficiency plummets. Here’s how you can take back control of your office. For many businesses, a ringing phone is a problem. Without a person dedicated to handling...
Starting a business is the thrill of a lifetime. Building that new company into a successful one is where the real work is. At Acena, we help plenty of startup businesses get up and running. We become their first line of contact with our virtual receptionists...
There are a couple major challenges that small business owners commonly face. Here’s how an answering service is an ideal solution. Honestly, do you ever feel like you can never turn off your phone at the end of the day? How many times have your spouse or...
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