When Business Picks Up, Rely on an Answering Service to Handle the Rush The busiest part of the year differs depending on what line of business you’re in, but the challenges faced by businesses are the same whenever their busy season occurs. No matter your industry,...
When Business Picks Up, Rely on an Answering Service to Handle the Rush The busiest part of the year differs depending on what line of business you’re in, but the challenges faced by businesses are the same whenever their busy season occurs. No matter your industry,...
Forget All the Company Jargon: Communication and Customer Service It is no great surprise that all industries have their share of technical language, terminology and shorthand ways of speaking that those who have been working in the field for decades are intimately...
Is Your Answering Service Staying Calm Under Pressure During Busy Seasons? In a perfect world, every call that came into your call center would be from a happy person looking to place an order with your company or book an appointment at your office. Unfortunately...
Answering Services to Handle Call Overflow in the Medical Industry Regulatory compliance seems to consistently grow more complex and time consuming in the modern medical industry. Largely, this is due to the ever increasing role and import of technology, and the...
