Industry-Leading Bilingual Virtual Receptionist Services
Our Bilingual virtual receptionists offer a variety of the most advanced inbound call services available so you never have to worry about a call going unanswered or interrupting the flow of your business. With our live telephone answering services conducted by fully-trained and professional virtual receptionists, your customers, vendors, and investors will know they are valued and are being treated accordingly.
For many businesses, if a potential customer is unable to get a hold of you when it is convenient for them, they will simply call someone else. People expect immediate and on-demand accessibility these days, but the in-house staffing costs to provide it can be prohibitive. Whether you operate a medical practice, law firm, retail outlet, or other business large or small, a partnership with Acena’s virtual receptionists ensures you’ll never miss an opportunity just because someone couldn’t answer the phone in time.
Bilingual Virtual Receptionists Keep You in Constant Contact
High-performing companies of all sizes and in a wide variety of industries trust their phone calls to our virtual receptionists, and that trust is rewarded with our own outstanding customer service and client guarantees. Our virtual receptionists use customized scripts to routinely cover calls from basic customer questions to order taking, appointment scheduling, and service dispatch. We even integrate unified communications so that your business will be represented in real-time regardless of what time zone your clients or customers are calling from.
And because you have live, fully-trained virtual receptionists representing your company the way you want to be represented, your callers remember your company as one that cares enough to keep its phones staffed with knowledgeable, easy-to-understand professionals. You enjoy the ability to provide customer service all day, every day, without the additional costs of extra staff or after hours employees.
Medical Answering, Legal Answering, and Other Virtual Receptionist Services
Our virtual receptionist team is proud to offer medical and legal answering services, making your practice available to patients or clients around the clock. Everyone can rest easier knowing that an inbound call will be answered by a live human being who will know what to do with the information given, and who will maintain calm and confidentiality throughout every call.
Virtual receptionists can also assist in disaster recovery, emergency response, and compliance hotlines. Need your help desk services staffed, or want an easy way to achieve event registration or handle referral services? Our virtual receptionists can help you there, too!
Contact The Bilingual Virtual Receptionist Professionals at Acena Today!
There’s no time like the present to give your business the efficiency and the quality customer service that will help it move forward. Why wait when you could begin enjoying the benefits of a full team of receptionists tomorrow, and at a fraction of the cost of a single staff member? Give us a call or contact us today, and let us show you how our virtual receptionists will help make your company the best it can be!