Customer service should never be turned off at 5:00 pm. For successful businesses, customer service is a 24-hour endeavor. Most businesses that meet with even moderate success have a decent understanding of what they do. However, a surprising number—the majority of...
Savvy businesses are leveraging phone answering services to handle the calls that would otherwise be missed. A telephone answering service—even the support of a 24/7/365 call center—can be useful for businesses of all sizes, but some companies prefer handling their...
Give Yourself the Night Off With an Answering Service Small business owners tend to be some of the hardest working people in the world. When a business represents your personal passion and investment, it is common to pour every last bit of yourself into making that...
Football teams that lose their starting quarterback and don’t have a competent backup are doomed to endure a losing season. Your business is the same way. If you are a fan of football, you’ve no doubt seen a very good team lose their starting QB to injury, then...
When Business Picks Up, Rely on an Answering Service to Handle the Rush The busiest part of the year differs depending on what line of business you’re in, but the challenges faced by businesses are the same whenever their busy season occurs. No matter your industry,...
Answering Services to Handle Call Overflow in the Medical Industry Regulatory compliance seems to consistently grow more complex and time consuming in the modern medical industry. Largely, this is due to the ever increasing role and import of technology, and the...
