A ringing phone can cause an office to be thrown into chaos where productivity deteriorates and efficiency plummets. Here’s how you can take back control of your office.
For many businesses, a ringing phone is a problem. Without a person dedicated to handling all incoming phone calls, you are faced with a choice. Stop what you are doing to take the call or ignore it. Just having to make the choice is already an interruption in and of itself. Do you stop what you are doing or excuse yourself from the person you were helping to take the call? Or do you stay on task and irritate your caller by sending them to voicemail?
Business calls are opportunities that should not be missed, so ideally you answer every call. But by doing so you throw a wrench in your productivity each time. Many companies see their office efficiency take a hit when the phone rings. So what can you do about it?
Well, you could hire a receptionist just to answering phone. That takes care of the office productivity part, but it presents a new issue: hiring an additional employee is expensive. Thankfully, there’s a better solution out there.
Getting a virtual receptionist for your business is the solution that many businesses are searching for.
A virtual receptionist is far more cost-effective than hiring an in-house receptionist. Plus, they can handle all incoming phone calls so you and your team can stay on task and achieve maximum productivity!
Let’s take a closer look at this opportunity that many businesses have already taken advantage of. It just might be the perfect solution for your company too!
All your receptionist basics are covered
They provide a professional caller experience while they handle customer service inquiries, take product orders, schedule appointments, share important info, answer caller questions, and much more.
Your receptionist is there for you 24/7
A virtual receptionist will answer your calls 24 hours a day, 7 days a week. Never again worry about your calls going unanswered or risk losing business opportunities.
Customer service gets a boost
When you decide to have your calls answered by a virtual receptionist, you’re embracing the opportunity to ensure your customer satisfaction is as high as possible.
You’ll improve your bottom line
Using a virtual receptionist instead of hiring additional staff saves you tons of money. It saves you time too. No more having to post the job, sort through resumes, conduct interviews, or train a new hire. With a remote receptionist, you just choose an affordable plan that fits your requirements and off you go!
Always project a professional image
A virtual receptionist will portray a professional image for your company. Having someone who answers all calls in a crisp, friendly, professional and intelligent manner will create an image of your company as efficient, trustworthy and detail oriented. A virtual receptionist can be that frontline, first impression of your business when people call.
Your staff will be focused
Did you know that every 2-minute interruption can take up to 10 minutes of your time as you try to get back to what you were doing before? Rather than having to break concentration on the task at hand each time the phone rings, you and your team can work with fewer interruptions.
Think your business could benefit from a virtual receptionist? Contact us today to start a free trial of our live receptionist services. See what it’s like being able to take back control of your office when your calls are being handled by the best receptionists in the business!