Archive for the 'High Call Volumes' Category

How To Handle High Volume Calls From PPC Advertising

Posted on February 27th, 2018 · Posted in Answering Service, Call Center Services, High Call Volumes

Google AdWords got your phones ringing like crazy? Here’s how you can effectively support higher call volumes and maximize your ROI. You decided to join the thousands of other businesses.. read more

Image of a backup quarterback running a read option

Does Your Business Have A Backup Quarterback?

Posted on October 10th, 2017 · Posted in After Hours, Answering Service, Emergency Answering Service, High Call Volumes

Football teams that lose their starting quarterback and don’t have a competent backup are doomed to endure a losing season. Your business is the same way. If you are a.. read more

Image of a businessman near a city preparing his company for a natural disaster

Is Your Business Prepared in Case of a Natural Disaster?

Posted on August 15th, 2017 · Posted in Call Center Services, High Call Volumes, Outsourcing

Don’t let a natural disaster derail your company. Make sure you’ve got a disaster recovery backup plan in place to keep things as close to business as usual as possible… read more

Call Center Agent Support

Posted on December 1st, 2014 · Posted in Answering Service, Customer Service, High Call Volumes

5 Ways to Give Your Answering Service Operator a Hand and Keep Your Customers Content We love our business, and our virtual receptionists love their work—they wouldn’t be with us.. read more