There are a couple major challenges that small business owners commonly face. Here’s how an answering service is an ideal solution.
Honestly, do you ever feel like you can never turn off your phone at the end of the day? How many times have your spouse or friends glared at you as you constantly check your phone and miss parts of the conversation? Even worse, have you taken a call for work and missed part of a child’s recital or sports event? You just can’t make up those lost moments.
It’s hard running a small business where you handle everything yourself. Do you sometimes find yourself spending more time than you can afford just answering the phone for basic questions such as your hours, area and rates? In the meantime, there are deadlines to meet and customers waiting on hold. You need to focus and complete your work, but you also need to answer your phone calls.
Does either situation strike a chord with you as a small business owner? Both not being able to achieve work-life balance and not having enough time during the day to get mission-critical tasks accomplished are common challenges for entrepreneurs
An answering service is the solution to both problems.
Imagine how much simpler life could be if someone other than you were able to answer those phone calls around the clock. You’d be free to focus on the operations and big picture items of your business during the day and then give you friends and family the attention they deserve after hours. And your customers would be in good hands the entire time.
An answering service can answer frequently asked questions, schedule appointments, collect caller information so you can choose to handle their case on your terms, and overall just provide a stellar customer experience that boosts your reputation. How much easier would your life suddenly become with an answering service on your side?
You may be thinking that sounds nice, but it’s probably out of your price range. However, answering services have changed and evolved and are cost effective so small businesses just like yours get the call coverage they require at a price that fits their budget. Think of it like this, just one new appointment that you would have previously missed out on booking has now covered the cost of the service for the whole week or maybe even the whole month. It’s a win-win scenario!
So now is the time for you to take control back of your business. An answering service for small businesses puts you back in the driver’s seat and able to concentrate on how to build your business while also giving you the opportunity to strike a work-life balance. We love working with entrepreneurs like you to help them succeed. Contact us today to see how we can solve some of the challenges you face.
More posts you might want to check out:
3 Ways an After Hours Answering Service Builds Business
Ways A Virtual Receptionist Can Save Your Business Money
Why Your Small Business Should Combine Marketing and Customer Service Strategies