Accuracy in All Things Will Greatly Improve The Customer Experience One of the most effective customer service tips for companies in any sector involves stressing accuracy in all aspects of an operation. Accuracy, or a lack thereof, can greatly affect the overall...
You Take Internet Customers & Complaints Serious, So Why Would You Treat Phone Customers Any Different? It’s a simple rule of business; treat your customers right or someone else will. No matter what sector you’re in, it is likely that you’re...
Listen, Acknowledge, Over Deliver – Would Your Customer Describe Your Business This Way? If Not Here’s What You Should Do Your business wouldn’t exist without your customers, and each contact between your company and your customers is another chance for that...