Law offices that still rely on answering machines are unable to provide their clients with the service they deserve. Here’s why and how to fix it. While the internet has opened up many different avenues of connection, the good old telephone is still commonly the...
Enable your business to tap into new markets and provide better customer support by using a bilingual answering service to handle inbound phone calls. America has always been a melting pot of cultures. Immigrants bring many important traditions with them when they...
There are a couple major challenges that small business owners commonly face. Here’s how an answering service is an ideal solution. Honestly, do you ever feel like you can never turn off your phone at the end of the day? How many times have your spouse or...
Is becoming a “socially responsible” or “green” company a part of your 2019 business plan? Perhaps if it isn’t then it should be. A recent article on Forbes.com focuses on what to expect from corporate responsibility in 2019. The gist of which is how...
Giving your customers what they want is great, but you can do better. Truly endear your customers to you by delivering more than what they simply ask for. Giving the customer exactly what they want is not the benchmark for customer service. If customer orders are...
