Nobody is trying to fail at sales, but there are some aspects you could be missing out on that are tripping you up and causing your numbers to fall. Let’s be honest, we know that failing at sales is not your goal, or anybody else’s for that matter. But without knowing...
The Value of Returning Customers – Retention vs Acquiring New It is easy for a company to focus so hard on gaining new customers that they lose sight of the value of their existing client base. The cost to retain a customer is a fraction of the cost to obtain a...
The ONE Thing Every Customer Wants (and How to Deliver It) The best price. The best product. The best customer service. The quickest delivery. Customers aren’t all after the same thing, and in fact savvy businesses use this to their advantage. Understanding the...
3 Tips for Retaining Your Most Valuable Asset – Your Customer It’s way cheaper to hang on to your current customers—and even to sell them more—than it is to acquire new customers. While we are not suggesting you halt all growth efforts, we do think you...
Train Your Customers for Long-Term Success and Retention The more they know, the more your customers will love the services you provide Knowledge acquisition and growth have long been recognized as essential ingredients for businesses success. These have traditionally...