When a customer calls your business, they hate being passed around like the mashed potatoes on Thanksgiving. Get them straight to the person who can help them best with the perfect customer service handoff. When customers call your business, they want to be reassured...
Nobody is trying to fail at sales, but there are some aspects you could be missing out on that are tripping you up and causing your numbers to fall. Let’s be honest, we know that failing at sales is not your goal, or anybody else’s for that matter. But without knowing...
When Business Picks Up, Rely on an Answering Service to Handle the Rush The busiest part of the year differs depending on what line of business you’re in, but the challenges faced by businesses are the same whenever their busy season occurs. No matter your industry,...
