Speaking Your Customers’ Language – A Guide To Client Interaction Providing the products and services you’ve promised is the foundation of a successful business. But a company that stops there is simply performing a function— a function it...
It has become critically important to monitor your business reputation online. Make sure you company is keeping an eye on these popular review sites. Just as one rotten apple spoils the barrel. The same can go for reviews that get published about your brand or...
Deliver a superior customer experience to your callers by mastering these three conversation components. There is no question that some people have the gift of gab. However, just being a naturally talented talker isn’t enough when you are trying to have a...
