Excellent Customer Service – Is It Dead? Ask your typical American consumer and, chances are, they’ll tell you customer service is dead. The days of warm greetings—in person and over the phone—followed by intelligent and informed conversations with...
It has become critically important to monitor your business reputation online. Make sure you company is keeping an eye on these popular review sites. Just as one rotten apple spoils the barrel. The same can go for reviews that get published about your brand or...
