Customer Service: 800-592-2362    Sales: 800-875-0114

24 Hour Bilingual Answering Service – Louisville, KY

At Acena, we offer the most advanced professional Bilingual Answering Services for Louisville based businesses and organizations. Our services range from a wide array of solutions including order processing, call overflow support, and more. We deliver 24 hour virtual receptionist and unmatched customer support to many industries including, but not limited to the medical field, legal, finance, and service based businesses like HVAC and electricians.

Free Trial Opportunity

Learn More or Get Started  


Agents Available 24/7

Greater Results

Acena’s suite of Call Center services provide greater results, and are designed to help companies increase revenue and lower costs. We help eliminate many of the risks and costs associated with staffing in-house agents. Contact us today to discover what an Acena solution can do for your businesses bottom line.

Customized Solutions

With Acena’s Inbound Call Center & Answering Services, there are no out-of-the-box solutions. We develop customized solutions that uniquely fit every company’s individual needs, business culture and goals. When you outsource with Acena, you gain a strategic partner that delivers superior results and unsurpassed value.

Stronger Relationships

Acena’s powerful solutions make it possible for companies to turn contact into communication. This creates & helps maintain strong relationships as the foundation on which companies can grow their business. After all, a business is only as good as the clients it services, and we can’t service the ones you lose.

Acena is Your Best Choice For Louisville Answering Service Solutions

It isn’t just its eponymous Slugger that put Louisville on the map: founded in 1778 next to the Falls of the Ohio with a clear path to the Gulf of Mexico downstream, Louisville began life as a portage depot and quickly grew in importance as a trading and shipping center—a status that leapt forward again with the establishment of the Louisville and Nashville Railroad. Now, UPS has made the Louisville International Airport its worldwide hub, while three Fortune 500 companies call Louisville home: Yum! Brands, Humana, and Kindred Healthcare.

Big business meets big entertainment in Louisville, too: host of the Kentucky Derby, the Humana Festival of New American Plays and the Actors Theatre of Louisville, the Kentucky Shakespeare Festival (or “Shakespeare in Central Park”), the Forecastle Festival at Louisville Waterfront Park, the Bluegrass Balloon Festival, and the Kentucky State Fair each bring tens of thousands of visitors to Louisville each year. All of this commerce and tourism is supported by Louisville’s location on three major Interstates: I-64, I-65, and I-71.

All of the Louisville action leaves little room for little details like answering the phone, but fail to answer the call and you’ll find yourself losing customers. Get the best of both worlds by partnering with a trusted answering service, and watch your Louisville business thrive. Contact us today to see how we can help!

Beyond Louisville – We Also Answer Calls For These Nearby Kentucky Markets:

Germantown-KY, Clarksville-KY, Jeffersonville-KY, Matthews-KY, Middletown-KY, New Albany-KY, Shively-KY, Crestwood-KY, Prospect-KY, St Matthews-KY
Denver Area Codes Served: (502)
Zip Codes: 40201, 40202, 40203, 40204, 40205, 40206, 40207, 40208, 40209, 40210, 40211, 40212, 40213, 40214, 40215, 40216, 40217, 40218, 40219, 40220, 40221, 40222, 40223, 40224, 40225, 40228, 40229, 40231, 40232, 40233, 40241, 40242, 40243, 40245, 40250, 40251, 40252, 40253, 40255, 40256, 40257, 40258, 40259, 40261, 40266, 40268, 40269, 40270, 40272, 40280, 40281, 40282, 40283, 40285, 40287, 40289, 40290, 40291, 40292, 40293, 40294, 40295, 40296, 40297, 40298, 40299
Local Neighborhoods: Beechmont, Camp Taylor, Hazelwood, Highland Park, Okolona, Parkland, POrtland, Prestonia, Wilder Park