Build Your Business With Acena’s Bilingual Disaster Recovery Answering Service
A major Midwest thunderstorm leaves your business without power or telephone service for days. A mudslide in the Pacific Northwest takes out Main St., and the cleanup is going to take weeks. Or perhaps a blizzard in Saskatchewan drops eight feet of snow and ice around your office, and you won’t be making it in until the spring thaw. All real scenarios that real business owners have had to contend with.
Disasters and other emergencies happen, but there’s no need to shake your customers’ confidence. With Acena Bilingual Disaster Recovery Answering Service available any time, all the time, you can focus on recovery and repair without missing a single inbound call.
Constant Contact, Instant Assistance
Our experienced New York agents are taking calls every hour of every day throughout the year. And when we’re open, you’re open, no matter what’s going on at your place of business—think of us as a receptionist who doesn’t sleep and always has a line free. Whether it’s simple power outage or a natural disaster that forces you to run your company from your basement, Acena is standing by to make sure losing your place of business—temporarily or otherwise—doesn’t mean losing your business altogether.
Acena always likes to go a step further for its clients, and we combine our around-the-clock and around-the-calendar service with complete flexibility. Once you’ve partnered as your disaster recovery answering service, we’ll be ready to take over the second you need us. As soon as you’re up and running again, your calls will start heading back to you.
We know you can’t dictate the timeline for a disaster, let alone repairs. We’re here to help whenever you need us.
Professional, Pleasant and Patient
Availability to answer your calls is one thing. The ability to explain things to vendors, to field messages from colleagues, and to give each of your customers the same level of service you yourself would provide is something else. Our disaster recovery inbound call service isn’t just the most reliable, it’s also the most professional.
Every phone call at Acena is answered with a smile, and we do our best to make every inbound call as pleasant an experience as possible. Confusion, frustration, and even outright panic are common occurrences during a disaster, and our well-trained and articulate agents handle these calls with perfect patience and understanding. You don’t have to worry about a rocky situation rocking the boat with customers, business partners, or others–Acena is there to keep you sailing smoothly even in stormy seas.
Acena: Answering the Call When Disaster Strikes
Communication is the backbone of any business. Don’t let a minor mishap or a major catastrophe become a back-breaking experience. Let Acena handle your inbound calls and keep communication flowing while you get your business going. With information continuing to coming in, you know you won’t be missing out.