24 Hour Plumbers Answering Service
Why Your Plumbing Business Should Hire and Answering Service
With over 470,000 people working in the plumbing industry and well over 115,000 plumbing businesses currently in the U.S. today it is easy to see the growth in this industry in the last decade. This is because the changes in the value of residential and nonresidential construction have led to continued growth in new construction. This brings about more opportunities for many plumbing and HVAC professionals. Many people in the industry are left searching for ways to stand out among competitors. One of the simplest and most important answers to this question is this: hire 24 hour answering service for plumbers to take calls on your behalf after business hours.
By doing so, this allows your company to avoid missing sales opportunities. Recent statistics from Forbes magazine shows that 80 percent of callers sent to voicemail do not leave messages. For example, if people call a plumber and they get voicemail, they would just hang up and call another plumber to see if they could reach someone to quickly resolve their plumbing emergency. When hiring a call service someone is always waiting after business hours to answer your calls. Not only does this increase your business opportunities it also improves you image. It looks good to customers when their calls are answered immediately.
Bilingual Call Support For Plumbing Contractors
Put bluntly, an answering service increases a plumbing businesses level of customer care. Call services serve as a backup plan so that your business is no longer at the mercy of power companies. Call centers have generators that cut on in the event of a power outage. Not only do these things create a more professional image they may also save your company money. Many companies hire a secretary to answer calls but you must take in to consideration the holiday time, vacation, persons time, days off due to illness that come along with hiring a new employee, and moreover after hours calls late at night and weekends. When hiring a phone answering service, you will only pay for the times they are actually working on your behalf. Outsourcing your calls to be answered by a service is very affordable (often times between $0.79 – $1.05 a call). It’s easy to look like a big pluming company when someone answers your phone live 24 hours a day and increase your clientele immensely. By ensuring that you never miss a call you are enabling your business to gain revenue at every given opportunity. The highest level of professionalism and customer care at all times may be exactly what your business needs to stand out among competitors.